How do I change profiles?
When you have the Scan icon selected, a Scan Profile will be selected. To change the Scan Profile, you can select from the drop-down list. Examples shown below:

Within the Setting icon window, you can also use the dropdown to select a profile.
In addition, you can Edit, Add, and Delete profiles here.
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How do I add/delete/edit a profile?
You may Edit/Add/Delete profiles at any time. To do this, click on the Settings tab and click the Orange Open button. From here you can now Edit/Add/Delete a Profile, once you select the Profile you want using the drop-down menu.
Why Isn’t the Scanner Pulling my Card/Document?
If your scanner is not automatically pulling your card/document when inserting into the scanner, verify that Auto Scan is turned on. The image below displays when Auto Scan is turned off: To turn on Auto Scan, click on the grayed out AUTO button ...