Why Isn’t the Scanner Pulling my Card/Document?
If your scanner is not automatically pulling your card/document when inserting into the scanner, verify that Auto Scan is turned on.
The image below displays when Auto Scan is turned off:
To turn on Auto Scan, click the Auto Scan button. You should see the following image when Auto Scan is on:
Related Articles
No Power/Scanner Not Connected Error
If you received an error message that your scanner is not connected, there may be a problem with the driver. This can be caused by several factors, the most common being incorrect driver installation or incomplete driver installation. Below is a ...I don’t see OneDrive Personal or OneDrive Business. Can I save to those cloud services?
Yes. To save to OneDrive Personal or OneDrive Business, complete the following steps: Open AmbirScan software. Click on Click the … next to Select a Save File Path. Select your OneDrive or OneDrive Business Click Your settings are now saved.Can my Ambir Scanner scan to excel?
A: All Ambir Sheetfed scanners have the ability to scan to excel.I need to set up my scanner to use with athenahealth. What do I do?
For models DS690gt, PS667, PS667ix, DS687, DS687ix, DS490, DS490ix, PS600, PS600ix, click here For models DS820i, DS820ix, DS930u, DS940u, DS960u, 940gt, 960gt, click here Note: Non-Ambir branded scanners require a license purchase. Please contact ...Why am I being asked to enter a license key?
AmbirScan allows a free trial of up to 10 scans for business card scanning. If you are receiving this message, you have used all of your trial scans and must purchase the software license. You may purchase a license here.